Terms & Conditions

realisely.com is operated by EUROSERVICE 2019 CORP with the registered address, under the laws of Panama, and its registered address is at Bella Vista, Proconsa 1 Bldg, 6th floor, Suite A, Panama City, Panama

At Realisely our purpose is to make a difference and improve lives through learning. We believe that the approach of our marketplace model is effective to provide our users with valuable educational content. The company needs rules to ensure the safety of our platform and services safe for you, us, and the students that are enrolled in our different courses. These terms and conditions will apply to the use of this website, television apps, its mobile application, our application processing interface, and other services provided. In the privacy policy, we have clarified how our enrolled student’s personal data is processed. By agreeing to these terms, you agree to resolve any sort of disputes and disagreements with us through binding arbitration. You also waive the certain rights of participating in class action suits as explained in the Dispute Resolution Section. 

By opening an account of obtaining access to any of the courses that we provide, you agree to the terms and conditions stated below.

 

Table of Contents

  • Accounts
  • Content Enrollment and lifetime access
  • Payments, credits, and refunds
  • Content and behavior rules
  • The right to the content you post
  • Use of this website at your OWN RISK
  • Website rights
  • Various legal terminologies
  • Dispute Resolution
  • Revision of these terms
  • Our contact information

 

Accounts

A user account is necessary for a major part of the activity on our platform that includes accessing and purchasing some courses. When creating and maintaining your account you must provide accurate information, which includes providing a valid email address. You are responsible for your account and anything that happens on your account, including any harm or damage (To us or anyone else) caused by you or anyone using your account without your consent. This means that you should be very careful while selecting your passwords. You are restricted to use anyone else’s account without their permission. You should not transfer and use the personal information of someone else. If you contact us that you want access to a particular account, we will not grant you access until you provide us with evidence that you are the real owner of that particular account. In case of the death of our user, his or her account will be closed permanently. 

The minimum age to register an account on our platform is 18 years. If you are under the legal age to use our services you must not create an account on our platform. If you are using our services and we find out that you have tempered with your age we will permanently block your account. You also have the option to deactivate your account at any time. If you want to terminate your account effective immediately you must read our privacy policy. 

 

Content Enrollment and Lifetime Access

When a person gets enrolled in any course as a student, whether free or paid,  you receive a non-owners “limited license right”. You should not get involved in the illegal sale of our transfer. You are prohibited from selling data of any sort to any other organization. You should also not share your account information or illegally download and sell the data to any organization that includes our competitors or torrent sites. According to law, Realisely grants the student non-exclusive, non-transferable access to view and access all the courses and content for which he has paid the required fees. The fee is for the personal and non-commercial use of all the educational services provided by the website. These terms and conditions apply to all the content and services provided by Realisely. Unless any authorized representative signs a written agreement with you that permits you to share, reproduce, lend, rent, alter, distribute, edit or transfer any of our data, you are not permitted to do so. These conditions are also true about any content or data available through one of our application processing interfaces. 

We usually provide students a lifetime access license when they get enrolled in one of our courses or any other educational material. The company however reserves the right to cancel or revoke the license to access any of the educational material if we are required to do so for any legal purposes. This situation occurs when the subject that you are enrolled in becomes a subject of any copyright strike or the company thinks that this course is not aligned with the website’s usage guidelines. 

 

Payments, Refunds, and Credits

When a person makes a payment, he will do it with an active mode of payment i.e. a credit or debit card. If a person does not like the paid content they bought from us, we give them a refund or credit for 2 months (60 days). 

 

Pricing

The prices of the content available on the website are decided and determined according to the terms and conditions and our market policy. In some instances, the price of the content available on our website is different from the price available on our mobile and television apps. The reason for this is that the pricing methods and rules of the mobile platform providers are different from that of the website. We generally hold deals and promotions on the courses and content that we offer. Different content and courses are offered at different discounted prices. The price applicable to the content will be the price at the time you complete the purchase of the content. The price available on the website can be different for a person who has just registered on our website because the company generally provides deals and discounts to its new users. When you are logged into your account, the currency that is listed is based upon your location when you created the account. If you are not logged into your account, the pricing will depend upon the country from which you are accessing our website. We do not enable users to see the pricing of the courses in different currencies. If a student is from such a country where transactions are subject to use and sales tax, goods and services tax we are not responsible for collecting and remitting that tax to the tax authorities. Depending on your location, the prices displayed on the website may or may not include taxes and taxes may or may not be charged during the checkout process. 

At the time of the purchase, the content is delivered right away. The customer is notified through an email that carries all the required information on how to access and watch the purchased content. 

 

Payments

You agree to pay all the required fees for any course that you have bought and you authorize us to process the payment using your debit or credit card or any other mechanism such as SEPA, Boleta, or mobile wallet. We work with the best banks and other payment service providers to make sure that you can easily pay fees and buy any course of your liking that is available on our platform. We try our best to make sure that your payment details remain safe. Your payment methods can be modified and that depends on the information provided by your payment service providers. For further details please consult our privacy statement. By purchasing something from our platform, you promise not to use any unauthorized or illegal method to make the purchase. If you do not pay the payment within 30 days of notice, we reserve the right to disable all the services and material that you were previously accessing. 

 

Refunds and Credits For Refunds

We provide a 60 days(2 months) refund policy. If you request a refund after the given time then we will not be able to provide you a refund. Although we can offer you an exchange. To be eligible for a refund or exchange you must have a digital access code. 

 

Returns(if applicable)

After receiving a refund request we will send you an email to confirm that you have a digital access code. Once we confirm that you have the code, your order will be processed and the given amount will be sent to your bank account within 14 business days of the confirmation.

 

Late Refund or Not Received at All ( If applicable)

In case you do not receive your refund in the given number of days, first, you should double-check your bank account, and then you should contact your bank or the credit card company. You should ask them if for any technical reason you have not received your refund. Remember, sometimes it takes a few days for a refund to be processed. If even after following all the necessary steps you do not receive your payment, you should contact us via the contact information provided on the website. 

 

Items on Sale

You can ask for a refund on a regular-priced product. There is no refund on the products that were on sale when you bought them. 

 

Exchanges

We can only replace a digital access code that is damaged. If you want to exchange it for something else you can always contact us via email and then we will see if we can move forward with your request or not.

 

Gifts

If the product is marked as a present/gift when it was ordered and sent out, you will receive an email that will have a digital coupon for the amount of your refund. It should be noted that the digital coupon will only be given if the product is returned back unused. The giver will be given the refund if the product is not marked as a present and the present giver has received the email at his email address to give it to you later on.

 

Content and Conduct Requirements

The website should only be used for legitimate purposes. You yourself are responsible for the content you post on our website. You should make sure that the content you post is aligned with the privacy policy and terms and conditions of the company. You should also make sure that the content adheres to the law and standards of the website. Anyone posting anything on our website should respect the intellectual property rights of others. An account will be terminated permanently if someone commits repeated offenses against the community standards. The users must notify us if they feel someone is infringing on the intellectual property rights of others. 

The users should prohibit from using the platform for illicit purposes. The website and all of its services should be used according to the law and regulations of the area in which the user is living. Adherence to the law is entirely the user's responsibility. You can always contact the course instructor and he can ask to submit written answers and notes on certain topics. A user must refrain from submitting any written material that is not his own. If at any given moment the company becomes aware that the content or any of your submission to some instructor violates the rights of others, For example, it is about some illegal activity or it infringes anyone’s intellectual property, or it violates the guidelines of the website, the company reserves the right to block your account and enforce these terms and conditions at our sole discretion. 

Your use of our platform and services can be restricted, terminated, or suspended at any given time and for any reason at our own discretion that includes but is not limited to violation of these terms if you fail to pay the required fees, or we receive a request against you from the law enforcement agencies. We can also terminate your account if we see that the account has not been used for quite some time, if we face some kind of technical issues, and if your use of our website or platform is in jeopardy. 

After any termination, the company reserves the right to delete all of your data and material and can restrict you to the use of platform and services again. You agree to these terms that we will not be responsible if your content and material are deleted, your account is disabled or you are restricted from using any content on our platform. 

 

The Website Rights to the Content You Post

A user has ownership of any content that they post on our platform. Different means such as advertising on different websites can be used to spread your content to the general public. As a student, you have the right to maintain the ownership of any content that you post or publish. As a student, you maintain full ownership of your work as long as you permit us to use your courses and other materials. You also grant us permission to promote, use, distribute, review and edit any material as well as use your ideas to improve our platform in any medium. Your content that includes your name and picture is your property, and you grant Realisely a royalty-free and non-exclusive license to use it in all media distribution methods. You also allow us to copy, adapt, modify, transmit, publish, distribute and reproduce any of it. 

To distribute your content to a broader audience we allow other companies, organizations, and other people that work with us or the other companies in any capacity to access, distribute and broadcast your content. You also give us certain privacy and publicity, rights according to law, that are relevant to all the uses stated above. Only you can authorize the right to use the material provided by you, and you give us all the required permissions to use your content. While you allow us to use your content in any manner, you should know that you will not be compensated for any of its use. 

 

Using This Website and Platform At Your Own Risk

Any student above the legal age can access this website and platform, and we consider it our duty to provide feasible means of interaction between students and course instructors. While you are accessing this website and platform, you are doing it at your own risk. This statement can also be considered true for other platforms and websites that allow interaction and data transfer. The content available on the website is not under our control and we cannot confirm its validity, truthfulness, and accuracy. It is the student’s responsibility to make sure that the information being provided by the teacher is accurate and that the student can rely on that. You might come across some content that you find offensive and objectionable while you are using this website. 

Our commitment to concealing such material is limited to the extent which is authorized by the relevant law and we have no culpability if you participate or access any course. The material related to health and fitness also comes under the same rule. You are fully aware of the risks and harms that may result from your exposure to the material of such kind. You voluntarily choose to access such material with full knowledge of the consequences. As a user, you are fully responsible for your actions during, before, and after you access the courses and other educational material.

The information that was collected from other users of our platform i.e. students and teachers is not in our hands. If you want to keep yourself secured, you should not share  information such as your email or other personal data with anyone. Therefore we are not responsible for any sort of interactions between the students and teachers. Any conflict that arises from any kind of interaction between a teacher and student is not our responsibility. All claims, losses, injuries, and damages arising from this interaction are also not our responsibility. On our website, you might come across different links to third-party websites that we do not own. The information that the third-party websites do not come under our privacy policy and thus we cannot control how they collect and use your data. If you want to know what you are signing up for, you should consult their privacy policy and terms and conditions. 

 

Website Rights 

In addition to the website, current and future applications and services, our API, code, and employee-created material, we control the platform and services. You are not allowed to use or tamper with them unless you have permission. We and our licensors own all rights, title, and interest in and to the platform and services, including our website, current and future applications, APIs, databases, and content submitted or provided through our services by our employees or partners with the exception of content provided by instructors for students. Our platforms and services are protected by copyright, trademark, and other laws in the United States, the European Union, and around the world. No trademarks, logos, domain names, or other identifiable brand elements of the website can be used by you. This website and the services it offers are open to your suggestions and opinions, and we will use them in any manner we see fit, with or without telling you and with no obligation to you. You are not permitted to engage in any of the following activities while accessing or using the platform or services: access, tamper, or use restricted parts of the platform including content storage, our computer systems, or our service provider’s technical delivery systems; disabling, interfering with, or attempting to circumvent any security-related elements of the platforms; or probing, scanning, or any of our systems to see if it's vulnerable Access or search for any platform using any technique automated or otherwise besides our currently available search capabilities via our website, mobile apps including iOs and Android, or APIs, or otherwise seek to obtain the source code of any of these platforms or services. You may not scrape, crawl, use a robot or access the services through any other automated methods. You may not use the services to send altered, deceptive, or false source-identifying information, for example, sending emails, calls, or verbal content that appear to be sent from this website or anyone associated with it to any user, host, or network, including, but not limited to, sending a virus, overloading, flooding, spamming, mail-bombing, or phishing the platforms or services, or interfering with or causing an undue burden.

 

Miscellaneous Legal Terminology

The terms used here are similar to any other contract that contains non-binding but critical legal terms. These legal terms save us from any sort of misconception and clarify the legal relationship between you and us. 

 

Contractual Obligation

Realisely enters into a binding contract with its user when we allow you to register, access, and use our services. If, any of you, do not agree with our privacy policy or terms and conditions you should refrain from registering, accessing, or using our platform. If any of you is from a country where English is not the native language and you use translation to read the terms and conditions you should note that in the event of a dispute the English language will be given precedence. Realisely and its clients agree that the referenced terms here are a part of our privacy policy. Legal or enforceable provisions that most closely represent the original provision's objective shall be substituted for any illegal or unenforceable provisions that are discovered in these terms, and the remaining terms will continue in effect. No waiver of our rights under these conditions is implied by our failure to exercise them promptly or by our failure to exercise them in a particular instance. If we choose to waive any of our rights in a given instance, this does not constitute a general or future waiver of our rights. Section no 2 i.e. content enrollment and lifetime access, Section no 5 i.e. rights to the content you post, Section 6 i.e. using the website at your own risk, and Section no 7 i.e. website rights, will all stay in their original manner even if these terms are terminated or are not renewed.

 

Disclaimers

We at Realisely use the best technological resources to provide you with all the services but even after using all the best resources at hand, we cannot promise that all the best services will be available at all times. It can be possible that our website or platforms might be unavailable for a certain period of time and the major reason would be scheduled maintenance of the website or some other kind of technical issue. It is also possible that while taking the course available on our website, the instructor tells you something that is factually incorrect and you will be misled. We at Realsiely take all the necessary measures to secure your personal information but it can be breached in the event of a hack. These are just examples of if and how things go wrong. You also agree to this that If any such thing happens you will not have any recourse against us. 

The content and services are supplied with no warranties expressed or implied in legal terms. While you are using our services it does not guarantee you that you will reach a certain outcome. The courses and other content that you access are completely your responsibility. Some laws and jurisdictions do not allow you to exclude certain limitations and so some of the limitations might not apply to you. For any reason, at any given moment the company has the right to discontinue some part or all of the services. We, our affiliates, partners, or any third party who provides you services on our behalf disclaim all responsibility for the damages that may occur after the temporary or permanent removal of these functions. This should be noted that if there are some situations that are beyond our control and in those situations, we are not responsible if there is some delay in providing you the services. These situations include a catastrophic situation like a natural disaster, power outages, pandemics, or government restrictions. 

 

Liability Limitation

There are certain risks and dangers associated with the use of our services such as injuring yourself while you are accessing some course associated with health. A person can injure himself while performing yoga. You acknowledge all the risks associated with the course and you cannot use any legal action against us if you are injured or somehow hurt while using our services. Direct or indirect damages such as lost business chances, lost material, personal harm, or any other medical emergency is excluded from our liability. This also includes the companies that are providing you services on our behalf regardless of the fact that your claim is based on a guarantee, a contract, or some other legal theory. 

 

Indemnification

If any of our client's actions place us in legal jeopardy, we will have all the rights to perform legal actions against them. If you use Realisely’s website you agree to defend this website, our group companies, their respective employees, and other third-party claims and demands that arise from your use of this website. This also includes the attorney fee if applicable.

(a)The Information You Post or Submit

(b) your utilization of the services

(c) your breach of these terms

(d) your infringement of any third-party rights

Your duty to protect this company will continue even after you stop using our website or any of our services. 

 

Legislation and Jurisdiction

While using the words we, us, Realisely, the company we refer to the website’s owner or the entity you are doing this contract with. The website, its services, and the platform is governed by the common law of the European Union.

 

Legal Proceedings and Notification

No action arising out of or relating to this agreement may be brought by either party longer than one (1) year after the cause of action accrues, to the extent that this restriction is required by law.

In order to comply with the terms of this agreement, all notices and other communications must be in writing and sent by registered or certified mail with a return receipt requested, or by email (by us to the email associated with your account or by you to us).

 

Our Relationship

You and we both agree to the term that we are not in a partnership, employment, joint venture, or agency relationship. 

 

No Assignment 

Unless otherwise stated, these terms may not be transferred or assigned to anyone. No account may be transferred to another employee after it was created as an employee of the company.  We are free to transfer these Terms (including the above-mentioned rights and permissions) to another company or individual at any time. No third-party person or entity is granted any rights, benefits, or remedies under these terms. As a result, you understand that your account and any rights you may have under these conditions are void upon your death. 

 

Sanctions and Export Control Legislation 

Our user will represent and guarantee that he is not located in or a resident of any country that is subject to trade restrictions, for example, Cuba, Iran, North Korea, Yemen, Afghanistan, Iraq, Sudan, Syria, or Ukraine's Crimean peninsula either as an individual or as a representative of any entity on whose behalf you use the Services. Additionally, you guarantee that you are not a person or business that has been recognized by the government as a special national or denied party. You may not access, use, export, re-export, divert, transfer, or disclose any portion of the services or any related technical information or material in violation of any law or the export control and trade sanctions laws, rules, and regulations of any other applicable country, either directly or indirectly. You agree that you will not submit any material or technology including information on encryption that such laws specifically prohibit export.

 

Conflict Resolution

If a dispute arises, our support team will gladly assist you in resolving it according to the law of the European Union. 

 

Arbitration 

If we are unable to resolve our disagreement amicably, you and we agree to resolve any claims relating to these terms (or our other legal terms) through final and binding arbitration, regardless of the nature of the claim or legal theory. If any of the parties brings a claim in a European court and the other party refuses to arbitrate, the other party may petition a court to compel us both to arbitrate (compel arbitration). Additionally, any of us may petition a court to stay a judicial proceeding until the outcome of an arbitration proceeding. 

 

Contact

You can always contact us at [email protected]ealisely.com 

 

Scroll to top